Hello.
Uh Can you guys hear me? Ok.
Too loud and clear.
Cool. Same to you.
Always good to hear things kick off without technical difficulties.
I
hope everyone's been having a fantastic Sunday and a preceding week.
Oh, link is gonna be do, oh, I'm sorry,
not link but Techno is gonna be recording in two minutes.
I am curious. Is this an independent recording? People are throwing other places?
I still have a,
a consistent regular recording running for the office hours
that'll generally be posted to the office hours general
channel, uh, shortly following
when it, whenever we close up questions for the day
and of course, collected in prime's,
uh, giant office hours repository.
I don't think that's the official name for it, but it is kind of what it is,
how the dog doing and how the Canadian doing. I'm doing fine.
I mean, I'm doing, doing reasonably well. I'm a little bit worried for next week.
Let me see if I can pull it up.
Yeah. Uh, oh, what do you mean
or are you talking about the? Oh,
no, not at all. We'll get to that in a second.
Dropped into moderation office hours are in Celsius.
Uh, the temperature I anticipate next week.
With the, uh, top numbers being,
with the actual temperature and the bottom numbers being what it's
going to feel like due to the humidity in that region.
And I'm just,
I don't know if I'm going to be here next
Sunday.
I might just die somewhere in that Tuesday, Wednesday, Thursday stretch.
It's entirely possible.
That sounds terrible.
I am terribly sorry.
I don't know if that works out to Fahrenheit
somewhere and I think the nineties low hundreds,
I, I'm not 100% certain, but it's a
bit warm for my Canadian blood.
Uh Oh Hey, we got a question from Cyber Frog.
Is it OK to promote my Discord server when I perform uh where I perform uh
meetups and resonate when I post meet up
results and what interesting have been made in screenshots
and videos. Uh So,
uh
I would ask uh basically just get in contact with us because I
don't know what necessarily the uh nature of your uh Discord server is,
is it just general audience?
Pg 13?
At least
more broadly.
On the flip side of that,
I also recommend if you're doing meetups inside of Rice Night.
Uh We have the meet up channel dedicated inside of this Discord server that
a wider audience can make use of them currently typically makes use about.
Yeah,
good place both to host both to host
the event information and of course,
link back to any other sources where cool things might be happening in there.
You can see that right now.
The last post was from Crater Jam, which is generally not a surprise,
but they're both posting the thing that's happening and the discord that
uh discusses it
where people get further updates.
That's certainly a place we want folks in the community to make good use of.
I'm gonna realize back five seconds.
We didn't actually kick things off. Hello, everyone.
I'm Canadian
yet. I'm here with Veer.
Uh We're gonna be here for the next 30 minutes fielding and any questions you have.
Uh this is the moderation, office hours.
We're going to be here and we, we'd be here to receive questions from moderation,
the mentor program, the guidelines more broadly and of course,
any and all things resonate that you'd like to ask us if you're
new and you're just wondering why we're yelling at a stage and how we're
fielding questions.
Uh That's because the questions are collected up in the office hours.
Questions for just north of the community stage
where you'll find a thread titled Moderation,
office hours and today's date
if you're kicking around the uh chat for the stage,
I see we already have one person who tried to drop a question in there.
Uh Yeah, feel free just to follow the link that we already put into that
office hours.
Uh Stage chat back to the,
the thread where we're collecting as a sort of bin for all the questions.
Indeed. Um Also, we're gonna be trying something.
Uh I think possibly next uh Sunday.
Uh We're gonna be trying a little bit of a different format uh for the office hours.
Uh We're going to, for a little while, uh be switching over to uh Twitch
to see how that works out.
Uh You'd still be able to uh speak to us and ask questions.
It'll actually be a little bit easier for us to uh keep recordings of things and uh
also capture questions in a bit more of a collated format.
Uh I think it'll be a little bit more interesting too.
We can possibly get some people from outside the Discord
outside the resonate platform asking their questions to us.
Uh And yeah, generally speaking, I think it's gonna be an interesting change.
Uh
See,
we do have some other questions again.
Did you have anything further to add to that by the way or anything or no?
But I guess the,
the, the reasoning generally being that we're, we're looking, of course,
as you might imagine is something of a, a signal boost.
As veer touched upon,
we might be able to get some folks that are not
exclusively tied to our community while at the same time,
hopefully still providing the service that people in the community can find.
Obviously,
everyone that's already in the discord can get a ping from
the discord see the stage stand up inside the discord,
but people who aren't aware of
uh resonate probably aren't in our discord. It'd be very confusing if they were.
Uh the hope here is that we'll be able to
attract folks who aren't necessarily part of our community.
Yes, you might want to come poke in,
see what's happening while still being able to provide goods,
uh resources for folks here
accordingly. You're still going to get a ping inside of this discord.
When it stands up, it will still be hosted as part of the event.
You'll have a link that you'll probably able to
fall back from the office hours general channel to
get into that Twitch and possibly also the live
stream channel just so you can easily access it.
It's likely still going to be recorded so that you're able to view it after the fact.
And uh if there's interest in it,
I think we're also likely going to be uh following the same structure we do with
questions here where of course we call out the name of the person made the question,
read off the question, then give our answer.
So if all you want is a ripped out audio version of the recording after the
fact to listen to like a podcast that should still be suitable for your needs.
Indeed,
that's it. We've got a lot of questions that are piling up.
So I'm going to shut up and we will chew through them.
We got a question from you fee. What headsets do y'all use? I use a Quest Pro,
I'm still on an index.
I have this desperate hope inside of me that there will be
a follow up to the index that'll be decent quality someday.
I don't know if that's a good hope at this point, but it's,
it's the one I'm living off of
as for the follow up. Uh, Cyber Fox
has a, a follow up question previously saying,
can I just cannot consult Canadian Getter V MD M uh when I
do something like this next time and this is in regards to the,
the posting for their Discord server.
Yeah, if you're uncertain whether the Discord server would be good to post in here,
feel free to shoot at the end to either of us.
That is something that we can facilitate.
Uh
though if it's a, a general use Discord server that doesn't have say adult content,
it doesn't have minors.
Uh That's the sort of thing that we're,
we're probably not going to have a big issue with or rather if it,
it has a audience that's appropriate for, for resonate to 16 and above,
but also not adult content kind of equivalent to a public world.
We're probably never going to have a problem with you.
Yeah.
Uh Will resonate have a oh wait, that was answered by Chroma
uh
link says,
uh Twitch as in podcast style or in world in resonate
with collaboration of the content team such as a set.
Uh and will this be under the resonate Twitch?
If so, I'm concerned as lots have live streams muted.
Uh If people have live streams muted, then I don't know. That's fine.
That's absolutely fine.
Uh They don't necessarily uh want to hear that there is a Twitch stream going.
Uh But uh we're probably gonna be pinging the office hours
role uh to alert people uh that the event is happening
uh as well as well as like sending a link out along
with having an event notification inside of this discord as well.
Hopefully giving you several different different options to be aware of it.
Uh,
but not from the, uh the,
the ping in live streams that tends to irritate people on occasion.
I'm
just previously going to read out though.
Uh DUA 360 said will resonate have a booth at
a Wexr this weekend in Long Beach and that was just chrome who responded with.
We will not in case anyone's curious after the fact listening in,
uh Jaris
Rain asks if done on Twitch. Can you also do the stage at the same time
from, uh, we will certainly post an event,
but we're not going to put the thread here because we want all the
questions collected in a single area.
At least that's the first go we're going to have with it.
We will direct people in the discord to Twitch and
then put all the questions in the Twitch Chat.
So we have one collected area for the question. So we don't miss any.
Uh we are of course willing to make amendments as
things go on and things work or don't work.
But we don't want all the questions split across two
or three different forms that we might be missing uh,
throughout it.
So we're, we're going to at least to begin,
encourage people to put them all in one singular chat that makes it easier
to us to follow again if you're listening.
And after the fact we are going to be doing, as we always do read out those questions.
Uh So it should be very easy to follow along without needing to
have AAA Twitch chat
uh to see the questions that are being asked as we give answers.
Yeah,
uh with asks, although Twitch might be easier to record,
I would personally have more problems following along
the office hours if hosted on Twitch,
this is gonna be kind of a preliminary period.
Uh We're giving it a trial run.
Uh Not necessarily sure if that's the format we're gonna stick with.
Uh But it's very possible we could,
however,
we're gonna see what we can do to make uh
the transition a little bit easier in some ways.
Uh If there are ways that we can do so,
I see we have a trend dot asking.
Is there a possibility of contributing to resonate development asking for Linux
user.
Uh Xo has already given the response, which is the correct one here.
Oh, no, sorry, never mind.
Xo is doing a wonderful thing of pointing people towards the github, which is great.
You can uh it's true.
There are some repos that are open source and you're
certainly welcome to put an eye on things there.
But there's also a page on Yellow Dog Man, studios.com.
Uh If there, there aren't any open job postings right now, in terms of roles,
we're actively looking for that way you can send us
an email with a general application if you have a
interest in providing a, a high quality submission of that nature.
But of course,
I generally recommend just keeping an eye on that page
for when we have job postings listed in the future.
If you're curious about becoming part of the Yellow Dog
Man Studios,
uh
hund the le
says, what is currently the process of getting new moderators in resonate?
Currently, there's nothing for uh like front facing.
Uh There's nothing that's uh publicly uh released yet.
As far as applications go, we're still working on it.
We're working on getting our training program up and running.
But uh we'll be announcing, uh you know,
any uh like big announcements regarding that,
uh probably here during the office hours.
Oh, caught up with the questions
or did I lose internet connection?
Uh You, you've been cut off from the entire life here. B
no,
no
more internet for you.
Uh
This marks the positive turnaround in my life.
Joke question, Draconis
Rain asks, how many questions is too many questions to ask?
Uh,
if we can't reasonably answer them
at some point,
we'll have to,
we'll have to technically codify a way of giving us questions or perhaps voting
for questions that are most interested in the public or something to that effect.
I don't think we'll ever reach that anytime soon
and I realized this was a joke question.
So I'm already thinking about it too much.
But if there was like 1000 of you and we
still wanted to keep it to a reasonably tight show,
something like a half hour or an hour, we'd probably need a better system than, hey,
just shotgun questions at us for 30 to 60
minutes because that'd be a bit of a nightmare,
I assume.
Uh, oh, wh asks cats or dogs as a pet? 00, that's gonna be a difficult one.
I do like cats, but I also
am a
really big dog person.
No pun intended.
I'd say probably dogs. My
general response is to just draw a red circle around the word or,
and put a bunch of question marks next to it.
Uh, shut,
like,
asks where can one find rules for the resonate official sessions
or do they just run into the general resonate rules?
Uh Yes.
Effectively all the guidelines are in full enforcement inside of that world.
I believe there's also a uh session
encouragement of uh the sort of
defaults that we apply to the session rules board that we hand out
to everyone is also something we would like to see enforced there.
But those rules are very, very broad, be kind to each other style stipulations.
There's no formal
uh additional guidelines expected inside of the resonate worlds that
they just follow the same standards as everywhere else.
Uh
Mauria asks first time in the moderation office hours,
what kind of questions can we ask exactly?
I'm just puzzled what we do. Ah So the spiel at the start of this, I will give it again.
Uh I'm Canadian yet.
This is veer we're here in the moderation team office
hours because we're both members of the moderation team.
We're also a part of a couple other teams inside of the old Dogman studios as a whole.
But for here, for the purposes of this
office hours, we're moderators. You're welcome to ask any questions at all.
But the main things that we're most knowledgeable are would be the moderation team,
the mentor volunteer team, the guidelines more broadly,
the sort of policy about behavior on platform.
Those are the things that we directly write and enforce and of course
work with the teams that help support tickets coming in surrounding them.
Of course, as we always like to say,
you're welcome to ask any an old question any odd question you'd like about reite
as a whole.
Uh It's just, if you get right into the nitty gritty details,
we're likely to point you to a better source for those sorts of questions.
We have a number of office hours that are hosted by the team.
The content team has to said GS
talks about graphics prime comes around every single week on Tuesday and he's very
technically minded being one of our coders and engineers and well dug into the,
the systems.
We might occasionally point you at those other office hours if
you ask us how a certain system works under the,
under the hood.
So to say
that said, we don't discourage any questions.
Feel free to ask us literally anything you'd like about resonate,
we'll do our best and then point you in a better
direction if we don't think our best is up to snuff
uh with asks, what kind of keyboards are you guys using?
Uh I'm using a mechanical keyboard and it's a prebuilt one. I forgot what
uh uh what brand. But uh I don't know, I really strongly, I'm one of those people.
I would prefer a very clicky loud keyboard uh
that has like physical feedback.
I have a blue Charry mechanical keyboard for the exact same reasons.
I need my keyboard to be shouting at me while I furiously smash buttons on it or I just,
it doesn't feel like it.
We would be those guys in the office.
Uh
uh
Xoxo
asks, what is the right number applies in your toilet paper? I see.
We're only getting serious questions today.
Uh
I'm gonna go with,
I don't know, I'm not a toilet paper expert for
uh
I
allow wet wipes.
They're just superior.
I think I was going to ask, I
gonna ask a question which is interesting from a programmer perspective,
but also moderation wasn't directly interfacing sky frost for a bot
for a world such as a score system or the resonate API program.
You can send messages to any user from an account without being friends with this.
I'm wondering moderation stance or take on this.
I plan to abuse or misuse this just making a console app to do command
to the president.
But I can you send messages to people using a third party
account and would we get grumpy at you if you did that?
Uh casual first blush interpretation, I'd say no.
Of course, it's generally gonna slip under our,
our very broad guideline when it comes to anything inside of uh
resonate it making a system where unlikely to be grumping at you.
How you use the system might produce grumpiness if you use this to spam people
messages to harass them. Obviously, that breaks the guidelines. Cool.
If someone has blocked you and you use this to get around the block,
that could be a big, very big problem that would be harassment.
We would have an issue but the,
the functionality being capable of doing those things but
not used in any fashion that breaks the guidelines means
we're probably not going to have an issue with you
generally. Oh, wait, I lost the questions. There we go.
How many, how many hours do you all have on resonate?
Uh, I have
3057 hours.
Did you add it all together? Uh,
or we, we just go, just go resonate.
That was just my resonate hours.
Granted, I am on heavily in the evenings
for long periods of time.
It's actually curious if we stack it all together. I'm only about 3500.
Uh
Let's see,
Alex asks, I have a question about how privacy, for example,
blocking or moderation actions.
Uh Can someone, for example, me not related to the case?
Find out why someone my friend was banned
or some moderation actions were done towards him?
Generally not. No.
Uh You can of course ask about the systems in place.
That's why we're, we're here right now.
You're welcome to come in and pick apart the
nuts and bolts of the moderation system itself.
But if you're asking about a specific tip ticket, no,
we generally don't provide any information for who
submitted tickets or what actions were done.
Uh For those tickets,
you may have noticed if you've submitted the ticket previously
that we will notify you if an action has occurred.
Uh But we're not going to go into the details,
even to the person who initially wrote it,
the way I always like to view it is
any information we give you through the ticket system,
any sort of message we send to you.
You're welcome to publicly post anywhere in existence.
But all information you give to us, we're going to hold confidential.
Yeah.
Also just granted, uh sometimes that action can just range anywhere from
uh we send a warning or reminder uh to the person ranging all the way to, you know,
it could be an account ban or something,
right?
It's uh those actions can be pretty broad and it's uh
not limited to uh just anything in between those two things.
It's worth noting.
We always do like to lead with uh talking to people
where we can a gentle reminder of what the guidelines are.
If we think the person is genuinely confused or a warning,
if we think they don't understand the severity of the actions, but
it can and has at times ramped right up
to permanent account restrictions right out the gates.
Those aren't frequent.
Uh But you know, our, our responses is tailored to what is going on
you. Uh
Though there is one way that uh you know how, let me just prefer this,
your friend can tell you what they had received from us.
Uh Now that doesn't necessarily mean that people are always going to be forthcoming
with the responses they've received from moderation So just, I guess,
take that into consideration unless they just straight up, send you a screenshot,
which is totally fine.
That information that that person has received, let's say a band account.
Uh,
the person who has that band account can share whatever
we've sent to them as long as it isn't.
Well,
uh, not, you know what,
never mind because we're not gonna send them anything that's going to incriminate
the person who reported them anyway.
So yeah, they're free, share that information.
It's public if they choose for it to be. So we have uh a question from sin
like asking, do you have ways to restrict an account in any way other than a band?
Uh And whip has a, a couple of basic responses here. Yes.
Basically, we have a number of different types of account restrictions.
I guess you could loosely call them all bands in their own, right?
Uh But they're, they're different types of account restrictions.
I've dropped a link
uh to the Reson Night wiki where you can see
them into the moderation page down by moderation capabilities.
We, we,
we will list all the different types we can
issue and the the severity of the different types.
I'll note that admittedly while there's mute bans, listing bans,
spectator bands sitting in there as
non
public action access restriction bans.
Uh those are used relatively rarely and typically for use
cases that demands just that sort of limitation rather than a
uh sort of slap on the wrist or escalated, slap on the wrist for,
for whatever's been whatever rule breaking occurred.
Yeah,
I will say mute band is pretty much just antiquated. We don't really use that.
Uh, I think we've used it twice
in
its entire history
was a novel idea. But yeah, not one. We've got much, much use out of.
Yeah.
Uh exo says dumbest ticket,
uh,
moderation or not, you've had the honor of receiving or responding to.
Obviously, we're not going to get ever into specifics about tickets
and the internals of them. Uh But the worst uh tickets I'd say we ever receive is
an anonymous ticket that is like especially talking about an egregious
act and gives no explanation of who or what had occurred.
Uh We can't respond to anonymous tickets so that sucks.
Uh We can't have that conversation the back and forth to,
you know, try to figure out what happened.
Uh So that's a big factor there that really hurts. Uh And
uh the fact that it contains like little to no information uh that also really hurts.
So we can't have the back and forth. We can't uh gain more information.
We just have to hope that someone eventually realizes that uh
you know, we can't act on that and send us another report.
Uh
AO asks if I ask to be banned, will moderation fulfill that request. Uh
Generally, I, I think we actually have fulfilled request similar to that very,
very infrequently previously.
But the general answer I'd say is no,
that's not a function of moderation that we're really here to
do barring rare circumstances where that might be a appropriate,
if you just send us a request like that, we're more than likely to suspect it's a joke
or that someone is taking control of your account or otherwise, uh,
some fishy business is going on and
it's certainly not something that moderation is,
is, is really intending to do if you're looking for uh account deletion,
that's something that is a command that can be executed yourself.
Uh You can send in a ticket to support if you'd like more details on that
indeed. Uh
are moderation actions stored permanently with an account.
I, I guess it depends on what you mean.
Generally speaking though, let's say an account comes back from a ban.
Uh No, they shouldn't necessarily have anything stored on their account
that says that they were banned in the past. It'll be on our side though.
We'll have, uh you know, history on our side
to go from. But uh no, generally speaking, it's not something that should be
uh
viewable accessible or stored otherwise on someone's account.
Well, it is my firm, my firm intention to preserve ticket information.
Anything folks give us until just slightly after the heat death of the universe,
that doesn't necessarily mean
we're going to be using that information indefinitely.
Of course, we do respect the fact that time has passed
uh when using past tickets to contextualize new ones that come down the line.
Eton
asks Mother
Mas Mas
Mastodons moderation issues.
Feel like a good thing to study for resonate
if Rezo becomes a multiverse with separate bubbles.
Uh I'm familiar with Mastodons, uh
in a general sense in terms of having an accountant posting there,
but I couldn't tell you very much about their moderation issues or capability.
If there's a specific thing you'd like to highlight
to is that I'd be happy to comment on it
and it might be something that I look into uh just on my off time,
but I'm not very familiar with Mastodon.
Uh Draconis says hypothetical if I get an
account restriction for deleting an object that wasn't yours
when I probably didn't, would that evidence be explained slash show to me? No.
Uh Generally speaking,
uh we don't do that because uh we don't
want to necessarily accidentally link back to the person
who may have uh filed the report that would give you too many hints of who might,
who it might have been
a date or time given of when it supposedly occurred. Once again.
No, for the same reasons.
And if I know I could prove innocence
uh could the account restrictions be contested?
They can always be contested. You can always go to our Moderation portal.
Uh You just go to moderation.resonate.com
uh and file a, a ban appeal ticket.
Uh We're not gonna bite you for reaching out to
us uh because you've received a ba account restrictions.
The typical breakdown is why we can't often provide you specific things like
screenshots or video without de anonymize the person who submitted the report.
We can talk about the nature of the evidence that was submitted
and the reasoning that went into
our restriction based on that evidence.
Yeah, we can tell you what you've done
but not in full detail. Uh Shal
La said, I heard there are some bans that cannot be appealed. Is that correct?
Uh short of an individual submitting?
Uh uh Well, I mean, every,
I'd like to think that every single time you're allowed to submit an appeal.
So in general terms, you're allowed to engage with the ticket system and talk to us.
We're never gonna
pile on bigger issues to your account for having done that.
Uh There's certainly things that we're,
that we're not likely to ever give you a successful appeal for.
Uh depending on the evidence, we have the severity of the infraction
generally,
if you get an appeal and we don't see any particular path to a successful appeal.
At that time, we will just straight up tell you this isn't sufficient for an appeal,
feel free to submit another one in six months because of course, as time goes by,
we do contextualize that
if you're coming back to us six months later, a year later, a year and a half,
two years later, and you're still interested in being part of resonate.
That's the sort of thing we'll take into consideration uh when
looking at what got you those permanent account restrictions way back when
uh exo asks a fairly similar question,
has moderation ever issued a ban that is truly permanent with no option to appeal.
We don't currently have uh anything in our uh
in our training uh in our documentation that says
uh that we have a policy that you will never come back to this platform no matter what.
Uh So no, technically, uh there isn't any,
any sort of bans that will never truly uh be removed.
Uh We, it's just not part of our policy uh to permanently ban someone entirely. But
uh we'd have to like,
I don't know,
it's just not a whole lot of policy surrounding this topic right now.
Again, while we're perfectly willing to issue permanent account restrictions, we
almost never
would. Uh Or at least we never tell people that you're on.
You're not allowed to issue an appeal to our system.
You're not allowed to talk to us about your restrictions
or try and plead your case later down the line.
We might tell you, hey, stop talking to us for now,
at least take this period of time before you can come back and submit another appeal.
Uh But it's exceedingly
there,
there's no formal policy driven point where we would
tell someone you can't ever submit another appeal.
You could imagine scenarios where we might restrict that capacity if a person was
get permanent account restrictions, uh issued an appeal. We said no.
And then they just started spamming the ticket system.
Perhaps we block them from the ticket system
because they're just attacking it at that point.
They have permanent account restrictions and they've been banned from
the ticket system.
There's not many avenues left for them to get a successful appeal at that point.
Uh But that would be again,
not a thing of policy so much as just a a follow up of abuse of the systems, right?
Also, just a reminder we've hit uh 430 est.
Uh So we'll be answering the questions that we see on our screen currently.
Uh But uh if you have any further questions uh beyond XO here because I
feel like that was the last person asking a question while I was saying that
uh go ahead and hold off until next weekend when we are back.
That am
Ianis
asks? And the example given above you deleted an object that wasn't yours.
What would be an example of moderation reply that may
assist in proving I probably didn't do the alleged action
again, describing the nature of the evidence that came in.
If we tell you, for instance, uh that there's both testimony screenshots and video,
you're at least aware of the nature of what made our
decision and how certain we were behind making the decision.
We have several different types of evidence
perhaps coming from several different people.
And at that point,
I I don't imagine you'd be able to feel the successful appeal if you were
looking at multiple types of evidence that
were very high quality for multiple people.
But it's the sort of thing that lets you know
why the account restrictions were issued in that instance.
Yeah.
Uh
Kalash
says our appeals uh processed by volunteers if yes,
is there any option for appeal escalation?
So no, uh no tickets generally uh go under our noses without us seeing them.
Uh And these uh tickets include appeals as well.
Uh The moderation leads including myself always have
input uh on these tickets when they occur.
So essentially all tickets are escalated
by default,
you are allowed however,
to appeal a uh an appeal if you are not uh happy with the results,
if you have any further information to give us.
Of course, generally speaking,
the leads tend to put eyes on things like uh count restriction appeals
more than perhaps general tickets.
We do put an eyeball on everything but when appeals are coming in,
the leads are generally uh quite aware of them and uh active in those conversations.
If he asks are moderators allowed to resign at any time,
what processes that they need to go through to be reinstated at later time?
The fall?
Uh No,
we shoot them whenever they resign and then
they can't be reinstate that they're dead.
They've been shot.
Uh, of course, they're volunteers.
They're volunteers if they decide they would like to step away because they've, uh,
they just don't have enough time to do it.
Absolutely. They're allowed to.
There's no repercussions for stepping out of the volunteer program.
It's a volunteer program.
If they leave in good standing and we're looking for moderators later,
they would certainly be top of the list for the people we'd like to bring back in.
Uh That sort of thing is, is likely to be handled very informally
at this point because we generally don't have a,
a big turnover of moderators cycling in and out
and looking to come back after the fact.
Yeah, though
they may step away from the program at any time.
I also will just state their NDAS uh remain in action uh eternally.
So even if they've stepped away from volunteering, don't worry,
all of your private information is still kept under ND A.
Uh
We have a question from R.
Uh Rexton
Mastodon has a lot of X server uh is a monopoly on X topic and has caused
one person with no moderation skills to gatekeep
a niche and choke adoption of that platform.
Some VR chat groups also has this issue. Oh, it wasn't really a question. OK.
Uh I'll, I'll move, I'll move on to the, the next one here.
Will moderation ever reach out to someone for a witness statement.
I've made ticket saying X user was also an observance of why issue.
And X user has said that they haven't heard anything for moderation.
No, we do not reach out to people uh based on tickets except
for through the ticket system itself with the ticket writer.
So if you had not written a ticket to us,
uh we're not gonna be able to communicate with you uh via any sort of other channels.
Uh That is our current policy.
We're not supposed to be handling moderation
concerns in world directly necessarily unless uh
you know, we have you, we just tell you essentially to please make a ticket.
You can tell usually me in per person
like, hey, there's an emergency going on. Yeah, sure. I wanna hear it. But
no, we're not gonna be reaching out to people directly.
Uh If you want that person to communicate with us,
please urge them to make a ticket and send us their version of the story.
I'd like to highlight again,
even if all they can provide because they
didn't say recording software running is just testimony,
corroborating something that someone else reported that's perfectly fine.
Tell them to do that, submit a ticket.
We'll add it and link it as part of the broader ticket
uh and follow along with the investigation.
Indeed.
All right folks, well, with all that said, um that mark
the end of
today's office hours for the moderation team.
Uh Once again, I will mention likely next weekend,
uh we will be changing things up and doing this on Twitch.
Barring too many complications. If we can't get it working on Twitch right away,
we'll probably just switch back to this format and move time forward accordingly.
Again, if you are looking to make sure you get a ping for that and you, for instance,
have muted the live stream thing.
I'd encourage you to head up to the uh getting started. What is it?
Yes. The uh I
think so. Yeah, getting started channel. Sorry, I lost it for a bit.
It's just at the very top now, not the bottom. It used to be below
uh where you'll find at the top of the messages in the getting started channel,
uh notifications where you can click on the
office building to get the office hours roll.
Uh That'll let you get any kind of ping that we
send out to office hours in the office hours general channel,
which we'll be doing for all of our uh Twitch postings in the future.
So we just had a question come and this one, I'm going to move a few
just because it's pertinent to what we're talking about. You.
If he asks just for clarification,
will all office hours be on Twitch or just moderation and it
is definitely going by an office hours by office hours decision basis.
I believe prime is staying on discord for the time being.
Content team has always been or it might be moving
to Twitch with us this week in the future.
Uh, you'll have to attend the individual office hours we have
just talking, you'll be able to give me
information.
Um, but you have to bug them on an individual basis to know.
It looks like the content team is not switching
at the present time just in case anyone's only listening in.
That's it. Yes.
Click that office hours roll if you'd like to receive pings
and you're not putting an eyeball on the livestream chat again.
Keeping an eye on office hours general as the
channel around the same time because we're not changing,
the timing will be a good way to make sure you get a hold of the link to go over to Twitch.
All right, folks.
Well, we'll go ahead and, uh, see you guys next week, hopefully on Twitch.
Uh, if we get it running, if not, then probably here
and you guys have a wonderful rest of your week.
Have a fantastic day and week, folks. Till next time. Bye bye.